Posts Tagged ‘digital reputation management’

business, usually

Wednesday, May 27th, 2009

Newspapers are crumbling! In-store retail is floundering! Non-digital music is in its last throes! We’re all going to die! Maybe not but everything is changing. Why hasn’t business as usual?

If that’s all overblown hype, and it is: what’s changing? Access. (more…)

notes from a digital native

Monday, May 18th, 2009

Use of the internet is an intracohort shift. Reliance on the internet is an intercohort shift. Thus, articles like this one are written to try and help those in power understand those that will eventually replace them.

In honor of the observed-habits-of-a-generation-I-don’t-get trend, I thought I’d create my own list. I don’t speak for my generation but here are some notes from a digital native: (more…)

before unscrewing training wheels…

Wednesday, May 6th, 2009

Jennifer Kane (@JenKaneCo) wrote a smart post this morning about how a business can embrace social media. To inadequately paraphrase (you’re better off reading it), companies should take the risk involved with social tools in order to reap the rewards.

It’s about time to flatten companies and their message. The now-prevalent tools enable just that. To avoid the pitfalls Jennifer mentions, there are some things to consider. (more…)

“conversation”… overused but important

Monday, May 4th, 2009

Among the social media “experts” there are dozens of overused words. “Expert” comes to mind. But probably “conversation” takes the cake. There’s a reason for that. We talk.

The word is irresistible to self-named experts because it’s vaguely ambiguous. Behind the times and desperate in this financial landscape, companies see it as a term they can get behind. (Intoxicating.) (more…)

how to react poorly. always.

Thursday, April 23rd, 2009

I get it. I’d be upset to. I’d be trying my hardest to keep people from walking away from me. Any business should feel threatened when its customers move away from them and profits drop. But… the music industry can’t seem to not look idiotic. Ever. (more…)

diverted streams

Friday, April 3rd, 2009

There’s quite a bit of discussion (not here yet) of “data portability” (DP). DP involves a user creating and controlling specific data, able to move it from place to place with ease. The idea is novel and forward-thinking.

Also, there’s what @alisamleo has labeled, a “paradigm of streams.” Basically, the web is becoming less place, more conduit as more people use third-party clients or sites to retrieve information that interests them (RSS, TweetDeck, etc). (more…)

(unwarranted) recap of (unattended) MIMA event

Thursday, January 22nd, 2009

Last night I met up with some folk at Shaw’s for their homestyle ronnies. They were delicious, as always but they kept me from the Digital Reputation Management event. Thanks to Ustream and the posting of the recorded event, I was able to “attend.”

Basically, three representatives from early adopting companies talked about how they’re using social media to manage their company’s public image. The commentary is thoughtful and in-depth. If you’re at all interested in using SM to boost your company’s involvement, take a look (it’s over an hour, you’ll need some time; embedded below). (more…)